Confidentiality

You can be assured that anything you discuss with any member of the surgery staff, whether doctor, nurse or receptionist, will remain confidential. Even if you are under 16, nothing will be said to anyone, including parents, other family members, care workers or teachers, without your permission. The only reason why we might want to consider passing on confidential information without your permission would be to protect either you or someone else from serious harm. In this situation, we would always try to discuss this with you first.

If you have any worries or queries about confidentiality, please ask a member of staff.

If you would like to discuss matters of a confidential nature, either with our receptionists or a member of the dispensary team, we have a side room available in reception for this purpose.

Information:

DAVIDSONS MAINS MEDICAL CENTRE

GDPR & Patient Confidentiality in Our Medical Practice

🛡️ Protecting Your Personal Information

At our practice, we are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

📋 How We Obtain Your Information

We collect information about you from:

  • Information you provide when registering with the practice.
  • Consultations, appointments, and communications with our healthcare team.
  • Referral letters and reports from hospitals, specialists, and other healthcare providers.
  • Information from carers, relatives, or other healthcare professionals involved in your care (where appropriate).
  • National NHS systems and healthcare records where legally permitted.

💾 How We Store Your Information

Your information is stored securely:

✅ In electronic patient records protected by secure passwords and encryption.

✅ In paper records kept in locked and restricted-access areas.

✅ Only authorised healthcare professionals and staff can access your information when required for your care or administrative purposes.

✅ We regularly review our security measures to ensure your data remains protected.

 

 

 

DAVIDSONS MAINS MEDICAL CENTRE

🔒 Sharing Information with Family Members & Carers

Your medical information is confidential.

For patients aged 16 and over, we will only discuss your medical records or health information with a family member, carer, or other representative if:

  • You have provided written consent, or
  • You have given verbal consent, which is documented in your medical record.

Without your consent, we will not normally share your personal health information unless there is a legal requirement or an exceptional circumstance where sharing is necessary to protect you or others.

✅ Giving or Changing Your Consent

You can:

  • Provide consent at any time.
  • Withdraw or change your consent whenever you wish.
  • Tell us exactly who you would like us to speak to about your healthcare.

Please speak to a member of our reception or clinical team if you wish to update your consent preferences.

❓ Your Rights Under GDPR

You have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request restrictions on how your information is used (where applicable).
  • Raise concerns about how your information is handled.

If you have questions about your data, please contact a member of our team.

Your Privacy Matters, We are committed to keeping your information safe, secure, and confidential at all times.

Page last reviewed: 29 July 2026
Page created: 08 April 2024